In case of emergency, especially an evacuation, it’s essential for seniors and their loved ones to have a communication plan.

According to FEMA, the most common reasons for evacuation are fires and floods. It’s important for seniors to know who to contact in case of disaster. A senior’s loved ones need to know who to contact to check on senior safety too. (OSHA)

When a senior is facing a crisis, like emergency evacuation, they need to know how to act quickly. A disaster communication plan helps seniors and their loved ones know what to do to stay safe and connected in case of emergency.

How a Disaster Communication Plan Works

The first step in any disaster communication plan is to designate an emergency contact who will check in on a senior.

1. Senior and emergency contact person check in with each other
2. Emergency contact coordinates with senior to evacuate them
3. Loved ones and caregivers can check in with emergency contact about senior’s status
4. Emergency contact keeps all parties updated
5. When applicable, emergency contact helps senior return home
6. Emergency contact verifies with all parties that senior may be contacted directly

Seniors should select a secondary emergency contact in case their primary isn’t available. Loved ones and caregivers should receive the emergency contact’s phone number, email address, and mailing address as well. (CDC)

Role of an Emergency Contact

A senior’s emergency contact may be responsible for

• Keeping up with disaster status in a senior’s home region
• Checking in on senior safety
• Reminding a senior of their emergency plans
• Coordinating the evacuation of a senior
• Connecting with a senior’s loved ones to provide updates
• Helping a senior coordinate their return home
• Navigating health, insurance, and other needs during times of crisis
• Letting loved ones know when a senior can be contacted independently again

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Kunu Kaushal

CEO at Senior Solutions Home Care

Kunu Kaushal is the Founder & CEO of Senior Solutions Home Care, Founder of the Independent Home Care Alliance (IHCA), and Past President of the Tennessee Association for Home Care (TAHC). With his grandparents as his first clients, Kunu opened Senior Solutions in 2010 and has since added service lines in transportation, nutrition, care management, transition services, and veteran care solutions, all while expanding to 20+ offices, all 95 counties in Tennessee, and a growing presence in Georgia. Beyond owning and operating his home care agency, Kunu loves spending time with his wife, Jill, and their three daughters. Kunu is passionate about speaking and networking at as many home care industry events as he possibly can, and truly loves learning and growing in what he does!

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